A triage appointment system is now in operation. The receptionist will take your details including a telephone number and a brief description of your symptoms or query. The doctor will ring you back and may offer an appointment on the same day if this is needed.
Leaving Telephone Messages
If you do not need to see a doctor you can still leave a message. Messages are taken between 08:30 – 11:30 and this will be dealt with by the appropriate professional. Please note that messages can only be taken on a daily basis and that a doctor will not normally be able to call you back.
Sick children will be seen as soon as possible in the surgery. This will be quicker than a home visit. The receptionist will advise on the best time to come.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
We now have two pharmacists on our practice team (part time). They will be running some clinics and assisting with the smooth running of our repeat prescribing systems. Occasionally they may need to get in touch with you about prescriptions.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.