Appointments
The practice offers a range of appointments both in the morning and afternoon, Monday – Friday. Routine appointments are for 10 minutes. If you think you will need longer please book a double slot. Limited appointments are available for booking only at Bradbury surgery on Tuesday and Thursday mornings (9 - 11).
Triage
A triage system operates for patients needing to be seen on the day. The triage appointments are 10 minute slots. The receptionist will take your details including a telephone number and a brief description of the emergency and the triage doctor will ring you back.
In addition to same day appointments we also offer 48 hour access to patients giving patients access to a consultation with a GP or healthcare professional within 2 working days.
The telephone number for emergency triage and 48 hour access appointments between 08:30 – 10:30 is 028 90 204200. After 10:30 please use the main reception number 028 90 204218.
Patients can also book appointments 1 , 2 or 3 weeks in advance. you may find this useful if you would like to see a particular doctor and your problem is not urgent.
Leaving Telephone Messages
If you do not need to see a doctor you can still leave a message. Messages are taken between 08:30 – 11:30 and this will be dealt with by the appropriate professional. Please note that messages can only be taken on a daily basis and that a doctor will not normally be able to call you back.
Sick Children
Sick children will be seen as soon as possible in the surgery. This will be quicker than a home visit. The receptionist will advise on the best time to come.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Practice Pharmacists
We now have two pharmacists on our practice team (part time). They will be running some clinics and assisting with the smooth running of our repeat prescribing systems. Occasionally they may need to get in touch with you about prescriptions.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.